SAM DUNN: Energy firms are leaving the most vulnerable out in the cold
After seeing his boiler pack up and family go cold, it would take a hard-hearted householder to tell the eager salesman to take their heating cover elsewhere.
View ArticleINVESTMENT EXTRA: Keep faith in China funds despite slowdown
Tens of thousands who invested in Anthony Bolton’s China Special Situations investment trust fund in April 2010; they are currently £30 down on every £1,000 they put in.
View ArticleSAM DUNN: The pet insurance shame
While the City regulator, the Financial Conduct Authority, is not investigating pet policies specifically, it says it is concerned about this sort of insurance.
View ArticleINVESTMENT EXTRA: Rights and wrongs of a Barclays share issue
Set for an as-yet-unnamed date next month, the rights issue is the biggest by a British bank since Lloyds' £13.5billion emergency cash call in 2009.
View ArticleSAM DUNN: Tell kids about cash if you want them to grow up using it properly
Financial education: Teaching your children about the value of money and getting them into good habits like saving early will help them make the right financial decision on their own in the future
View ArticleSAM DUNN: Scandal of High Street banks who know no shame
There’s been an awful lot of promises from banks recently, telling us they are changing their ways to focus more on their customers’ well-being. A commitment to stop selling useless tat would be a...
View ArticleSAM DUNN: Bank's Mark Carney turns the thumbscrews
Despite evincing what he called ‘tremendous sympathy’ for those who’d laboured to build up a nest-egg, he made clear that ‘raising interest rates is not the answer’.
View ArticleBanks axing large fines for borrowers paying when they are overdrawn
Santander is the latest to slash or abolish charges for transactions or direct debits made by someone in the red. Its move follows scrutiny from the City regulator.
View ArticleYour definitive guide to cashing in on new £15,000 Super Isas
It is the most radical change since Isas were introduced in 1999. But the new rules - while heralded as a boost for savers - have created pitfalls you need to be aware of.
View ArticleHow to stop your nest egg getting lost in the Isa transfer maze
Concerns are being raised that transferring from an investment Isa into a cash Isa may be fraught with difficulties. But you can follow our step-by-step guide.
View ArticleSAM DUNN: Don't be scared to ditch the Big Six for a better energy deal from...
Dunn: I will never forget her response to my suggestion that a switch to a new provider would be a good start. 'I know I should, but they're all just like each other, aren't they?'
View ArticleSAM DUNN: The CAA needs more teeth to look after flyers' interests
What the CAA desperately needs is a similar power to that of other regulators such as Ofgem, which can hit errant companies with million-pound fines.
View ArticleSAM DUNN: The cancer claims that must be paid
Insurers should look at every such case as a whole - not pin their rulings on isolated statements from customers that suit their refusal to pay out.
View ArticleSAM DUNN: 2014 has been a year of revolution with an extraordinary upheaval...
Over the past year there has been an extraordinary upheaval in the way millions of Britons manage their money.
View ArticleSAM DUNN: Clumsy politicians desperate to score political points ahead of...
Make no bones about it, it’s a sprawling, complex confection in desperate need of simplification. To cover all the rules, it measures 17,000 pages in total.
View ArticleSAM DUNN: No revolution can ever take place without casualties - but early...
It is already clear just how crucial Pension Wise is going to be. This new, independent, free guidance service is going to be the crucial first step for millions to take control of their future.
View ArticleSAM DUNN: Home for cheats, cheap deals and shoddy customer service - that's...
Many of my friends, colleagues and neighbours swear that the online auction site is the best — nay, the only — way to get rid of junk they thought no one would ever want to buy.
View ArticleSAM DUNN: A torrid TV tangle is turning the beautiful game into an agonising...
Time was when all you had to do to watch the big football match on TV was flop down on the family sofa. Today it's an agonising financial headache.
View ArticleCompanies snubbing loyal customers in their hour of need makes me feel sick...
In too many cases it seems as though financial firms treat previously perfect customers who have the temerity to fall ill, suffer a misfortune like naughty children.
View ArticleSAM DUNN: It’s time to crackdown on leasehold and help owners
There simply isn’t enough protection in place for leaseholders, despite the sterling work of the Leasehold Advisory Service.
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